Position Information

Job Description Summary:

This is specialized clerical work in maintaining, processing and storing the records of the Police Department. Work involves the day-to-day tasks associated with the Police Department Records Unit to include, but not limited to, assisting the public, procesing criminal histore background checks, record restrictions, basic open records requests, and processing requests from the Rockdale County District Attorney's Office.

Minimum Qualifications & Experience

Education:

• Completion of a standard high school course or its equivalent. College is highly preferred.
• Two (2) or more years' experience in an office environment, working with the general public and maintaining customer relations. 

Experience: 

• Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

License(s):

• Possession of a valid Georgia driver's license.

Certification(s): N/A

Special Requirement: 

• Must be willing to submit to a police background check and polygraph. Must not have a pattern of law violations.

Essential Job Functions:

• Provies assistance at the front window of the Police Department relating to all police business.
• Promptly and in a timely manner, processes all requests for accident and incident reports. 
• Efficiently processes all incoming records requests under the Georgia Open Records Act.
• Promptly processes requests for arrest restrictions. 
• Efficiently process and accounts for all monies taken at the front window of the Police Department on a daily basis. 
• Efficiently process criminal history background check requests.
• Efficiently process fingerprint requests, utilizing various fingerprint submission methods. 
• Accurately performs database maintenance to maintain the integrity of the Records Management System. 
• Following the Records Retention Policy, purges police records.
• Prompty answers incoming phone calls and returns voicemail messages in a timely manner. 
• Promptly processes all Special Event Permit Applications and emails them to the proper personnel for review. 
• Promptly processes and approves all reports in the Rcords Management System, preparing the report for final review by the NIBRS Coordinator.

Knowledge, Skills and Abilities: 

Basic Knowledge of Public Safety Functions:

• The practices and procedures involve in law enforcement recordkeeping, Georgia Open Records Act, as well as applicalble exemptions.
• The basic functions as well as the database maintenance functions, of the Department's Records Management System (RMS).
• Departmental and city policies. Some knowledge of the relationship among the differnet offices and agencies involved in law enforcement.
• Basic computer ability that requires amiliarity with software programs, including Word, Excel, and various software programs in use by the Department.
• Excellent verbal communication skills.
• Establish open and effective communication patterns with co-workers and members of the public via traditional and non-traditional forms of communication. 
• Obtain certification as a Georgia Crime Information Center/National Crime Information Center terminal operator. 
• To establish and maintain effective working relations with other employees and the public. 
• To utilize various pieces of office equipment or other equipment related to job duties.

Job Factors

Equipment Used:

• Personal Computer and other equipment associated with a general office environment (copier, telephone, fax, etc.)

Physical Requirements:

The physical demands described here are representatie of those that must be met by an employee to successfully perform the essential functions of this job. 

While perfoming the duties of this job, the employee is regularly required to sit, use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Speciic vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Working Conditions:

• The noise level in the work environment is usually moderate.

Supervisory Responsibilities:

• This position works under the supervision of the Records Manager.