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| Support Services Division | Full-time
Position Information
Department: Police
Job Description Summary:
Quality-of-Life Officer
The Quality-of-Life Officer is a sworn law enforcement officer responsible for carrying out a combination of administrative, enforcement, and public service duties. This position supports the department’s mission by:
· Investigating complaints from the public and outside agencies
· Conducting site inspections
· Issuing warnings or citations for violations
· Working with the community to resolve issues and maintain public safety
Quality-of-Life Officers play a key role in upholding City ordinances and ensuring community standards are met.
Minimum Education & Experience
Education: High School diploma or GED required; Associate's or Bachelor's degree in Criminal Justice, Public Administration, or related field preferred.
Minimum of one (1) year of experience in law enforcement preferreed.
Strong understanding of law enforcement practices, report writing, and criminal and traffic law.
Proficient in Microsoft Office and able to learn and operate law enforcement databases and reporting software.
Experience: Excellent communication and interpersonal skills.
Demonstrates ability to work independently and manage time effectively.
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses(s): Possession of a valid Georgia Driver’s License.
Certification(s): Must be a certified peace officer in the State of Georgia, in good standing with the Georgia Peace Officer Standards and Training Council (POST).
Special Requirements: Must be willing to submit to a police background check and polygraph. Must not have a pattern of law violations.
Essential Job Functions
This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
- · Investigate complaints received from residents, businesses, and outside agencies as they deal with quality-of-life issues. If any operations are needed to be assigned this information will be forwarded to our Special Operations Division under Uniform Patrol.
- · Conduct site inspections to ensure compliance with City codes and ordinances.
- · Issue verbal and written warnings, citations, or other enforcement actions as appropriate.
- · Provide information and guidance to the public regarding ordinances and regulations for compliance.
- · Maintain accurate records, reports, and documentation of inspections, violations, and resolutions.
- · Collaborate with community stakeholders to resolve issues and promote voluntary compliance.
- · Assist with special events, traffic control, and public safety measures as needed.
- · Represent the department in meetings, hearings, and community initiatives.
- · Part Time Bailiff for Municipal Court
- Perform other related duties as assigned.
- Some Knowledge of the relationship among the different offices and agencies involved in law enforcement.
- Basic computer ability that requires familiarity with software programs, including Word, Excel, and various software programs in use by the Department.
- Excellent verbal communication skills.
- Establish open and effective communication patterns with co-workers and emebers of the public via traditional and non-traditional forms of communication.
- To utilize various pieces of office equipment of other equpment related to job duties.
Job Factors
Equipment Used: Personal Computer and other equipment associated with a general office environment (copier, telephone, fax, etc.)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to reach with hands and arms. The employee may be required to lift up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Requires wearing of the department-issued uniform and carrying of department-issued equipment.
May involve responding to crtain non-emergency situations within the police facility or city premises.
Working Conditions: The noise level in the work environment is usually moderate.
Supervisory Responsibilities: This position has no direct reports.
This position works under the supervision of the Administrative Lieutenant within the Support Services Division.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically present in this description.